Learning Outcomes

Introduction to Social Housing

Tenant Selection and Tenant Management

Managing Rental Income and Arrears

Maintenance, Safety and Security of Social Housing

Lesson Summary

Social housing provides affordable homes to people in the low-income group. This module will teach you the basics of managing social housing. It will cover allocation, housing tenures, managing tenants, rentals, arrears, safety, maintenance and security. You will understand the purpose of social housing and what its management entails.

Resident Involvement in Social Housing

Dealing With Anti-Social Behaviours

Career Prospects of a Social Housing Manager

What is tenant participation? This module will cover the resident involvement in social housing. It will highlight the benefits of participation by tenants before explaining the different types of tenant involvement. You will also learn about preventing anti-social behaviour. Finally, you will understand the professional scope of social housing.

Course assessment

This free online course explores the management and professional scope of running social housing in the UK.

Social Housing Management

What does a tenant manager do? In this practical course, you will learn about the management of social housing, which describes how to control tenants, rentals and security. You will also learn about the responsibilities of residents and dealing with anti-social behaviour in social housing before understanding its future and career prospects. It will be of use to those aspiring to become housing officers. Enrol today!

Social Inclusion Concepts

Social Inclusion, Social Mobility and Mental Health

How to Promote Inclusion

This module introduces you to the concept of social inclusion, its importance, and the factors that contribute to it. You'll learn about the role and responsibilities of a social inclusion officer and the relationship between social inclusion and social mobility, including its connection to mental health.

Course Assessment - Becoming a Social Inclusion Officer

Join the fight for equality and learn how to become a social inclusion officer in this free online DEI training course.

Becoming a Social Inclusion Officer

Do you want to make a positive impact on your community by becoming a social inclusion officer (SIO). SIOs work to identify and eliminate barriers to full participation in society faced by marginalised groups or disadvantaged groups such as the disabled or the poor. This course provides the training you need to bring diversity, equity and inclusion (DEI) to workplaces and classrooms. Sign up to learn how to make life more fair for everyone.

12 Best Data Structures & Algorithms Courses for 2025

200K Layoffs, $100B Lost: The Tsunami of China’s Regulation on Education

After Academia and Finance, Coursera Turns to Amazon for its Next CEO

The Series Finale of Online Education: Coursera Acquires Udemy

Coursera Q4 2025: 197M Learners, ~$197M Revenue, ~$27M in Losses

Coursera and Udemy are Finally One. What’s Next?

OKR Certification Course: A Path to Renewed Enthusiasm and Productivity

Coursera 10-K Highlights: Lower Partner Revenue Share, 1k+ Employees

The Business of Online Education: A Deep Dive Into Coursera’s Financials

Udemy is “Intentionally Reducing” the Business That Made It Famous. It’s Not Working.

8 Best Tailwind Courses for 2026: Build Beautiful, Responsive Websites

6 Best Penetration Testing Courses in 2025

Coursera Bets $100 Million That Andrew Ng Can Do What Coursera Can’t

AI Prompting with Google: From Beginner to Certified

[2025] Massive List of Thousands of Free Certificates and Badges

CreativeLive is Live Again: CourseHorse Acquires Platform 15 Days Before Shutdown