Learning Outcomes

Introduction, Job Role and Responsibilities

How to Manage Appointment Scheduling

Filing Systems in Medical Offices

Patient Confidentiality in the Healthcare Industry

Lesson Summary

In this module, you will be introduced to the roles and responsibilities of a medical secretary in a medical office as well as the establishments you can work in as a medical secretary. Thereafter, you will learn about filling systems, their importance and the important strategies you can use to schedule appointments effectively.

Definition, Purpose and Benefits of Medical Records

Understanding Medical Terminology and Jargon

IT and Computer Usage in Healthcare Administration

Information Technology and Computers

Medical Records Management

In this module, you will be introduced to the definition, purpose, benefits and history of medical records and how to manage medical records. This module discusses medical terminologies and jargon, how to identify medical terminologies and understand their meaning as well as the suffixes and prefixes attached to their root words.

Health and Safety in a Healthcare Setting

Supplies and Inventory Management and Administration

Communication Skills in a Medical Office

Professional Conduct in Medical Office

In this module, you will learn about medical safety etiquettes for a safe working environment and how to provide quality service to patients. You will be shown some potential risks and hazards to health and safety. You will also learn how to manage medical supplies and inventories, as well as how to communicate effectively in a medical office.

Law, Medical Services and Ethics

Clinical Coding, Billing in Medical Administration

Career Information and Prospects

In this module, you will be introduced to the brief history of medical ethics and the Hippocratic oath as well as the importance of medical ethics and code of conduct. Thereafter, you will learn about medical coding and billing process as well as the career information and prospects of a medical secretary.

Diploma in Medical Secretary - Assessment

Master the administrative skills you need to work as a medical secretary in this free online healthcare support course.

Diploma in Medical Secretary

Are you curious about the requirements for becoming a medical secretary? This course introduces you to the profession’s job profile, qualities required and responsibilities. We explore the filing systems used in medical offices and establish the importance of medical record-keeping. We explain the jargon and terminology used in medicine before outlining the role of information technology in protecting patients’ confidentiality.

Overview of Patient Care Coordination - Learning Outcomes

Introduction to Patient Coordination

Patient Assessment and Healthcare Insurance

Patient Education and Healthcare Team Coordination

Overview of Patient Care Coordination - Lesson Summary

This module introduces key aspects of patient care coordination, including patient intake and registration, scheduling and appointments, assessment and triage, healthcare insurance and billing, patient education and advocacy, and collaboration with healthcare teams.

Essentials of Patient Care Coordination - Assessment

This free online course will equip you with the foundational skills for ensuring optimal patient care coordination.

Essentials of Patient Care Coordination

Optimal patient care begins at reception and includes scheduling, precise data recording, and timely follow-ups, a process known as patient care coordination. This course explores the essentials of effective patient coordination, focusing on key elements like patient assessment, advocacy, and education which are crucial components of the treatment process. Enroll to enhance your skills and deliver more coordinated, compassionate patient care.

Introduction

Medical Records Keeping

Workplace Maintenance

In this module, you will learn about the roles and duties of a medical secretary and how to organize schedules. You will also explore the most effective filing systems you can use to store medical records. Then, we will explain common jargon and terminologies used in medical offices, as well as the role technology plays in the healthcare industry.

Medical Secretary Training - Course Assessment

This free online administration course provides the skills and techniques required to succeed as a medical secretary.

Medical Secretary Training

Medical secretaries play a crucial role in the healthcare system as they often have to support doctors. This administration training course provides you with the skills and knowledge required to pursue a career as a medical secretary. We teach you how to schedule and keep track of appointments, handle patient records and interact with the public correctly. We also examine new office technology and explain common jargon terms used in this field.

The Day MOOCs Truly Died: Coursera’s Preview Mode Kills Free Learning

Harvard’s Intro to Python: Earn a Free Certificate

Miro Acquires Reforge: This Is Not an Edtech Deal

Duolingo’s 2026 Strategy: The Road to 100 Million DAUs

AI Prompting with Google: From Beginner to Certified

Stanford Medicine Offers Courses with Free Certificate & CME Credit

Udemy’s 2021: Half a Billion Revenue, B2B Revenue Soars, B2C Plateaus

2U Lays Off Staff for the Sixth Time Since its $800M edX Acquisition

FutureLearn’s 2021: Year in Review

5 Best Free Raspberry Pi Courses for Beginners in 2025

New CEO, New Structure: Greg Hart Reshapes Coursera’s Reporting

6 Best Cyber Threat Intelligence (CTI) Courses in 2025

Coursera’s $100 Million Thesis: Andrew Ng Will Think of Something

30 Hours of MATLAB Courses with Free Certificate

10,000+ Free Courses from Tech Giants: Learn from Google, Microsoft, Amazon, and More

[2025] Massive List of Thousands of Free Certificates and Badges